In this position you will be responsible of IT interface on site Silao within ZKW Group, support and implementation of hard and software and guarantee of availability of the local IT infrastructure and services
Installation of PCs, Notebooks, Workstations, Software applications, patches and upgrades for End User in accordance with ZKW Group IT guidelines.
First level support for End User on site Silao.
Provide remote phone and computer support to clients/suppliers.
Support and maintenance of user account information, including permissions, and group assignments.
Symantec backup & restore, IBM type backup.
Provide technical expertise to perform root cause analysis of service interrupting incidents and develop and implement strategies to prevent recurrence.
Education in information technology
IT network skills (Switches, Firewalls, Security).
Knowledge about Storage and Server Systems.
Microsoft Windows Server 2008/2012 skills.
Experience with using and troubleshooting Windows 7/10.
Experience with using and troubleshooting Office 2013.
Preciseness, Proactive, Logical thinking
Good organization and problem-solving skills
Fluent in spoken and written English
Knowledge in VMWARE
Knowledge in CCNA (Desirable certificated)
Join in a challenging environment in an international company.
Somos ZKW Group – especialistas en sistemas electrónicos y de iluminación premium. Como proveedores de sistemas, somos unos de los socios líderes a nivel mundial en la industria automotriz. Vamos a encender el camino para el futuro.