Domů | Kariéra a zaměstnání | Global Warranty Manager

Lead Optical Engineer

In this exciting position you have the overall responsibility for the development of automotive-lighting-systems in the ZKW Engineering Hub in Czech Republic

Tasks:

Warranty Management:
- Driving reduction in overall ZKW-wide warranty cost
- Determining and introducing pro-active preventative warranty countermeasures into product, assembly processes and business systems
- Coordinating customer-specific warranty processing across multiple locations
- Developing and driving resolutions to complex claims
- Supporting sites in evaluating warranty agreements and negotiating with customers
Contractual Involvement:
- Reviewing contract terms, focusing on warranty clauses
- Communicating and negotiating with customers at all levels in the management of normal and special warranty/field cases
- Assisting with reconciliations from RFQs and contract negotiations
- Participating in warranty-related contract discussions and ensuring cascaded reviews within the department
Risk Management:
- Proactively addressing risks identified during ongoing warranty evaluations
- Initiating cross-location assessments and implementing measures for overarching warranty concerns
Monitoring and Reporting:
- Regularly reviewing the Cost of Poor Quality (COPQ) status with QCMs of all locations
- Evaluating and visualizing warranty processing at a group level, broken down by location and customer
Coordination, Collaboration and Communication:
- Coordinating with the Quality Control Managers (QCMs) of various sites to discuss ongoing warranty cases and negotiations
- Facilitating cross-site information exchange on warranty-related activities such as analyses, corrective actions, and measures
- Collaboration with ZKW functions including Technical, Legal, Sales and Insurance
Audit Support:
- Supporting locations in audit preparations concerning warranty provisions

Qualifications:

Technical educational background (e.g. Bachelor’s or Master’s degree)
Several years of professional experience in automotive quality management as well as within Warranty Management
Comprehensive background in quality education and processes
Extensive negotation and communication skills as well as commercial know-how
Proven leadership experience, with a track record of managing cross-functional teams
Strong intercultural competence and ability to work across different locations and regions
English B2

We offer you:

team of 80 enthusiastic and friendly colleagues
flexible working hours
2 days home office per week
the opportunity to learn more and grow with the site
work with a team around the world
supportive environment of the company with 80 years of tradition
wide range of benefits such as meal allowance, sick day, home office
distance bonus, 5 weeks holiday, bring a friend, etc.

Typ zaměstnání

Fulltime

Typ smlouvy

Indefinite period

Umístění

ZKW Automotive Engineering CZ s.r.o.
Okružní 1300/19,
779 00 Olomouc

E-Mail: simona.sevcikova@zkw-group.com
Telefonní číslo: +420 724 868 809

Simona Sevcikova
HR

Lead Optical Engineer

In this exciting position you have the overall responsibility for the development of automotive-lighting-systems in the ZKW Engineering Hub in Czech Republic

Tasks:

Qualifications:

We offer you:

Typ zaměstnání

Typ smlouvy

Umístění

Video

Naše ocenění

Sledujte nás!

Skupina ZKW je specialistou na inovativní prémiové světelné systémy a elektroniku. Jako dodavatel systémů jsme celosvětovým partnerem automobilového průmyslu. Osvětlujeme vám cestu budoucnosti. Kontaktujte nás.